Privacy Policy

1. Introduction

Hollywood Air Duct Cleaning Services respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a service request, complete an advertising lead form, call us, email us, or communicate with us by text message.

2. Information We Collect

We may collect information that you voluntarily provide, including your name, telephone number, email address, service address, ZIP code, requested service, preferred appointment information, and any other details you submit through our website, Facebook or Instagram lead forms, phone calls, emails, or text messages.

We may also collect limited technical and advertising information, such as your browser type, device information, IP address, pages visited, referring website, campaign information, cookies, and identifiers used to measure advertising performance.

3. How We Use Your Information

We may use your information to respond to your service request, verify that the information you submitted is correct, contact you about requested services, provide estimates, schedule appointments, deliver customer service, improve our website and advertising, prevent fraud, and comply with legal obligations.

4. Calls and Text Messages

When you provide your telephone number and request service, you agree that Hollywood Air Duct Cleaning Services may contact you regarding that request by telephone or text message, including automated service-related messages where permitted by law.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any service. You may reply STOP to discontinue text messages. You may reply HELP for assistance.

5. Advertising and Analytics

We may use advertising and analytics services provided by companies such as Meta and other service providers. These technologies may help us understand website activity, measure advertising results, and identify whether a service request resulted from one of our advertisements.

These providers may use cookies, pixels, browser identifiers, or similar technologies according to their own privacy policies.

6. How We Share Information

We do not sell your personal information. We may share information with employees, technicians, contractors, and service providers who need it to respond to your request, operate our business, provide communications, host our systems, process payments, or measure advertising.

We may also disclose information when required by law, to protect our legal rights, or to prevent misuse, fraud, or security threats.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to your request, maintain business records, provide services, resolve disputes, enforce agreements, and meet legal or regulatory requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Choices

You may ask us to update or correct information that you provided. You may also ask us to stop sending promotional communications. Text message recipients may reply STOP to opt out of future text messages.

10. Third-Party Websites

Our website or advertisements may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those third-party services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective date.

12. Contact Us

Questions about this Privacy Policy may be directed to: